Terms and Conditions
Please read these terms carefully before using our website or services.
Last updated: 1st May 2025
Welcome to Alumaura.com (“Website”).
Please read these Terms and Conditions (“Terms”) carefully before using our Website or services. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. About Alumaura
Alumaura is a counseling and mental health support platform that offers services such as individual counseling, marital counseling, and pre-marital counseling. We aim to provide a safe, supportive, professional space for emotional growth and healing.
2. Website Use
You agree to use this Website only for lawful purposes. You must not use the Website in any way that breaches any applicable law or regulation or that is unlawful, fraudulent, or harmful.
The content on Alumaura.com is intended for general informational purposes only and does not constitute professional advice, diagnosis, or treatment. Accessing or using the Website does not establish a therapist-client relationship.
3. Intellectual Property Rights
All content, design elements, logos, images, articles, videos, and text available on Alumaura.com are the intellectual property of Alumaura unless otherwise stated.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Website without our prior written consent.
4. Booking, Payments, and Refunds
- Counseling sessions can be booked through our Website or by direct communication.
- Payments must be made in advance as per the rates specified during booking.
- Cancellation or rescheduling requests must be made at least 4 hours in advance.
- Missed appointments without notice may not be eligible for refunds.
Alumaura reserves the right to refuse service, cancel bookings, or change pricing with prior notice.
5. Confidentiality and Privacy
We highly value your privacy. Information shared during therapy sessions is confidential and managed according to professional ethical standards.
However, confidentiality may be legally breached in the following cases:
- If there is an imminent risk of harm to yourself or others,
- In cases of suspected child, elder, or dependent adult abuse,
- If compelled by a court order or applicable law.
For details on how we collect, store, and use your personal information, please review our Privacy Policy.
6. Cookies Policy
Our Website uses cookies to enhance user experience, analyze Website usage, and support marketing efforts. Cookies are small files placed on your device to collect information about how you interact with our Website.
By using Alumaura.com, you consent to the use of cookies by our policy.
You can control and/or delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of this Website.
7. Limitation of Liability
While we strive to provide accurate and up-to-date information, Alumaura makes no warranties, either expressed or implied, regarding the Website’s completeness, accuracy, reliability, or availability.
To the maximum extent permitted by law, Alumaura will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or services.
8. External Links
Alumaura.com may contain links to third-party websites for additional resources or reference.
We are not responsible for the content, privacy policies, or practices of these external websites. Accessing third-party sites is at your own risk.
9. Amendment to Terms
We may update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.
We encourage you to periodically review this page to stay informed of any updates. Your continued use of the Website after changes means you accept the updated Terms.
10. Contact Us
If you have any questions or concerns regarding these Terms, please write to us at contact@alumaura.com.